1. YOU WILL GET WHAT YOU EXPECT!

Not all spots can be removed from the carpet, just like not all stains come out of your clothes. Even though some of our clients have told us we perform miracle cleaning or have some special or secret cleaners, the truth is: we are cleaning properly to industry approved specifications. The cleaning is completed by Grham, a trained, competent professional who is able to remove anything that can be removed.

2. APPOINTMENT TIMES.

None of this “I will be there between noon and five PM“ We will give you an appointment time of half an hour to an hour window of arrival. And if we are ever late we will call ahead and let you know

3. PROMPT RESPONSE.

I usually have an opening within a week or two, but call early to avoid disappointment during busy times.

4. WE ANSWER THE PHONE LIVE.

You can ring us anytime. We are available to take your calls during normal office hours.. If you get our answering machine we will call you back as soon as possible.

5. HONEST PRICING

We promise no high-pressure sales gimmicks. The prices we quote you are fully inclusive. There are no extras - it includes all the solutions, machinery and man-power we need to get the job done right. We only have one standard of cleaning – thorough, professional & exhaustive.

6. MASTER CLEANER WITH YEARS OF EXPERIENCE

Our business is now in its 15^th year. Because of our education and experience, We can look at most spots and stains and tell you what you can expect the carpet to look like when we are finished. We use the most thorough cleaning method there is. Our method doesn’t leave a residue or cause shrinkage & is the most powerful cleaning process around. It cleans way down to the base of your carpet removing harmful bacteria and leaving your carpet clean and healthy.

7. INDEPENDENT ADVICE

Being an independent company means we are not tied to one cleaning method. We will give you the right "taylor made" advice and cleaning for your unique situation.

8. PACKAGES TO SUIT YOUR NEEDS

Choose from our unique "Pet", "Baby" and "Allergy" packages - "Value", "Premium" and "Maintenance plans"

9. EVERY OTHER CLEAN FREE!

With our amazing "Perfect Care" maintenance plan your furnishings will be clean 365 days of the year. Plus FREE cleans.

10. WE DON'T CUT CORNERS - WE CLEAN THEM

Graham will take all the time needed to clean every square inch thoroughly. If you have had companies rush in and out in 15 minutes in the past you will be surprised to find out how long it takes to do the job properly.

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FREE bottle of Master Stain Remover with all our cleaning. I will leave with you a free bottle of professional stain remover (value £4.97). This is very effective for removing stubborn stains from both carpets and upholstery.